Why is My Storage Water Heater Leaking and How to Fix It?
A leaking water heater is one of the most common and frustrating household issues that homeowners face. Whether it’s a small drip or a more serious...
Through our authorized dealers. Click for our dealer list here
Please contact with our list of our dealers, who can quote you a price (including installation costs with licensed plumber submission).
Go to Self-Help Guide! They have a chart you can refer to
Click on the warranty tab to register your water heater warranty. Do ensure that you have read the terms and conditions of the warranty. When registering your warranty, it is compulsory to provide your serial number and a picture of your physical receipt. It will take some days for our team to process the warranty registration. Upon successful registration you will receive an email regarding the status of your warranty. Please contact our service helpdesk 93750919 on Whatsapp under Others if you have not received a confirmation after 14 days.
Please contact our service bot at 93750919 on Whatsapp for servicing/repairs.
If there are no lights on the heater after turning on the switch, please wait 6 hours and try turning it on again. If there is still no light, please check your incoming supply of electricity with an electrician (must be estimated 230V, measured with a voltmeter). If it is newly installed, please contact our service bot at 93750919 on Whatsapp for servicing/repairs so we can find the cause and help you from there.
Small drips are normal from the Pressure Relief Valve (PRV) mounted on the heater. If the water leak is serious, please contact our service bot at 93750919 on Whatsapp for servicing/repairs so we can expedite your request.